Faculty

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Rowan Wang
Professor
SUSTech Business School
wangy2021@sustech.edu.cn
Room 414, SUSTech Business School, Southern University of Science and Technology
1088 Xueyuan Avenue, Shenzhen, China, 518055
POSITION

Southern University of Science and Technology

          Professor, SUSTech Business School                                                                          2024 - Present

Associate Professor, SUSTech Business School                                                     2021 - 2023

Singapore Management University

Assistant Professor, Lee Kong Chian School of Business                                   2014 - 2020


EDUCATION

University of Minnesota

Ph.D., Industrial and Systems Engineering                                                                2014

M.Sc., Industrial and Systems Engineering                                                                2010

Hong Kong University of Science and Technology

B.Eng., Electronic Engineering                                                                                        2008


RESEARCH INTEREST

Operational System Analysis and Control

Practice-Based Operational Design and Optimization

Data-Driven Research on Socially Responsible and China-Focused Operations

Business Operations Innovation and Development


HONOR

Research

Third Place, CSAMSE Practice Award Competition 2021

First Place, IIE Pritsker Doctoral Dissertation Award 2015

First Place, INFORMS-ENRE Student Paper Competition 2013

Honorable Mention, POMS-HK Student Paper Competition 2013

学生优秀论文奖 (指导学生), 中国运筹学会行为运筹与管理分会 2021

政策建议

决策咨询专报 国务院办公厅 录用 2021

双创项目

优胜奖 (赛会最高奖项), 春晖杯 中国留学人员创新创业大赛 2020

一等奖 (指导学生), 中国大学生工业工程与精益管理创新赛 2023

国家级项目 (指导学生), 大学生创新创业训练计划 2022 - 2023

广东省铜奖 (指导学生), 互联网+ 中国国际大学生创新创业大赛 2023

广东省铜奖 (指导学生), 挑战杯 中国大学生创业计划竞赛 2022



PROFESSIONAL SERVICE

     Editorial Position

 Associate Editor, Decision Sciences 2023 - Present 


SELECTED PUBLICATION

Optimal Control of Service Systems with Heterogeneous Servers and Priority Customers. 

    Management Science. Forthcoming.

       (with David Chen & Ruoran Chen & Xuan Wang).

Please Don't Make Me Wait! Influence of Customers' Waiting Preference and No-Show Behavior on Appointment Systems.

Production and Operations Management. 2023 32(6):1597-1616.

(with Xiaohua Han & Jianghua Zhang & Ruijie Zhang & Yinghao Zhang).

Assign-to-Seat: Dynamic Capacity Control for Selling High-Speed Train Tickets.

Manufacturing & Service Operations Management. 2023 25(3):921-938.

(with Shaoxuan Liu & Zizhuo Wang & Feng Zhu).

Appointment Scheduling under a Service Level Constraint.

Manufacturing & Service Operations Management. 2023 25(1):70-87.

(with Saif Benjaafar & David Chen & Zhenzhen Yan).

Offering Free Upgrades Even before Stocks Run out: The Value of Proactive Upgrades.

Manufacturing & Service Operations Management. 2022 24(4):2081-2097.

(with David Chen & Christopher S Tang & Huihui Wang & Yimin Yu).

Divide and Conquer: A Hygienic, Efficient, and Reliable Assembly Line for Housekeeping.

Manufacturing & Service Operations Management. 2022 24(2):938-955.

(with Xiao Alison Chen & Jianghua Zhang).

Impact of Penalty Cost on Customers' Booking Decisions.

Production and Operations Management. 2021 30(6):1603-1614.

(with Daniel Zhuoyu Long & Chi Xie & Jianghua Zhang).

Flexibly Serving a Finite Number of Heterogeneous Jobs in a Tandem System.

Production and Operations Management. 2020 29(6):1431-1447.

(with Yun Fong Lim & Bingnan Lu & Wenjia Zhang).

Managing Production-Inventory Systems with Scarce Resources.

Manufacturing & Service Operations Management. 2017 19(2):216-229.

(with Saif Benjaafar & David Chen).

Service Systems with Finite and Heterogeneous Customer Arrivals.

Manufacturing & Service Operations Management. 2014 16(3):365-380.

(with Saif Benjaafar & Oualid Jouini).



CV.pdf